All items will be shipped to buyer's registered address.
Before you pay, please make sure your delivery address in hadhiyaa matches the address you would like us to ship to.
We “hadhiyaa Marketplace” advise all sellers to ship all items within 48 hours upon receipt of payment.
In most cases, international shipping takes around 7-21 business days. We try our best to provide you with the most reliable, affordable way of shipping. But sometimes international delivery is highly dependent on the local customs and post service. If you do not receive your item on time, please contact us immediately for further assistance. We will take responsibility* for any damages or losses incurred in the shipping process.
Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Delivery charges will vary according to the size and weight of goods ordered and by which seller, they will be itemized so you will know in advance of confirming the order what you will be charged. Any delivery times are quoted in working days.
Goods will be delivered to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when the seller (or other) company or delivery person attempts to deliver. The seller cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by their negligence).
We are very confident that our product will meet and surpass your expectations, as your satisfaction is our utmost priority and goal. However, if any item is defective upon receipt, please contact us for the return address. Returns are accepted within 14 days after the buyer receives the item. Returned item has to be in its original condition. Buyer is responsible for return shipping costs. After receiving the return we will make a replacement depending on our available stock, if not available, a refund will be issued.
If you need any further assistance or for any queries, pls contact us.
*It is our best intention to take the full responsibility of any damaged or lost goods but since this is a startup business, as you may know, a lot of things are new for us and there maybe things which we may not know how to do in the best way. Therefore, we would highly appreciate if you bear with us at this early stage for all such problems. We will try to adapt international best practices in our business. Thanks